Why is it that organizations using Agile methods such as Scrum and SAFe struggle with and suffer anxiety over dependency management, while it is largely a non-issue for organizations using the Kanban Method?
Reservation systems have been observed in Kanban implementations since 2008. They are used immediately upstream of a delivery kanban system, to indicate the desired start date of the request for work (a work item).
Since the early days of the Kanban Method our guidance on where to start in your organization has been consistent – start with a customer facing service! Why?
We don´t perform a specific activity to prioritize work for kanban systems. Instead we practice dynamic prioritization, selecting items of work on-the-spot, based on risk, or other desirable outcomes such as fairness, good customer service, or value.
Over the past 15 years, I have observed that managing dependencies has been a constant source of anxiety and a huge challenge for organizations adopting Agile methods. Meanwhile, dependency management has largely been a non-issue for organizations using the Kanban Method.
The Kanban Maturity Model release 1.2 is a new updated model incorporating organizational culture and managed evolution is far more extensive than its predecessors. The accompanying second edition book is 3 times the size of its predecessor based on the original beta release in April 2018.
I´ve been studying evolutionary theory recently, and how it applies to non-biological entities, such as buildings and businesses. This is the first of what will probably be a short series of blog posts providing new, or deeper insights into the application of evolutionary change in organizations.
In a low maturity market, a lack of leadership is often cited as the reason behind poor customer service, unpredictable, untrustworthy service delivery, and a lack of speed, agility, and effectiveness. However, what we see is a lack of accountability.
The KMM is build on the belief that desirable outcomes follow practice adoption, that practice adoption can only ever follow culture, and that culture adapts to practiced values. Therefore, all change must be driven first and foremost through adoption of values.