We don´t perform a specific activity to prioritize work for kanban systems. Instead we practice dynamic prioritization, selecting items of work on-the-spot, based on risk, or other desirable outcomes such as fairness, good customer service, or value.
The Kanban Maturity Model release 1.2 is a new updated model incorporating organizational culture and managed evolution is far more extensive than its predecessors. The accompanying second edition book is 3 times the size of its predecessor based on the original beta release in April 2018.
Developing the desired culture of your company and achieving greater business outcome requires actions, effective actions. Therefore, we lead organizational change with values and we apply appropriate Kanban practices to make culture stay and demonstrate higher customer satisfaction.
Do the results of the surveys are judgmental or irrelevant for your product? Do you feel that surveys are just an annoying duty?
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