3 min read
We don´t perform a specific activity to prioritize work for kanban systems. Instead we practice dynamic prioritization, selecting items of work on-the-spot, based on risk, or other desirable outcomes such as fairness, good customer service, or value.
5 min read
Understanding what stands behind Classes of Service, even in their simplest form, gives people the Archimedes’ “eureka!” moment and opens new options for further discussion about improvements.