One Important Planning Question
3 min read
December. Here we go again! The best scheduled, the most organized month each year, where end success is dependent on…
Kanban at Scale – How our Guidance has Changed
3 min read
Since the early days of the Kanban Method our guidance on where to start in your organization has been consistent – start with a customer facing service! Why?
Better Prioritization – Sequencing & Classes of Service Explained
3 min read
We don´t perform a specific activity to prioritize work for kanban systems. Instead we practice dynamic prioritization, selecting items of work on-the-spot, based on risk, or other desirable outcomes such as fairness, good customer service, or value.
Shipping KMM 1.2 – FOB, Left on the Dock, & Still in the Warehouse
8 min read
The Kanban Maturity Model release 1.2 is a new updated model incorporating organizational culture and managed evolution is far more extensive than its predecessors. The accompanying second edition book is 3 times the size of its predecessor based on the original beta release in April 2018.
Kanban Maturity Model – Run the Engine of Change (Practices Map)
4 min read
Developing the desired culture of your company and achieving greater business outcome requires actions, effective actions. Therefore, we lead organizational change with values and we apply appropriate Kanban practices to make culture stay and demonstrate higher customer satisfaction.
New Recipe for Success
6 min read
Rather than reorganizing, you should lead with purpose, create customer-centric metrics, implement feedback loops, and hold people accountable.
F4P Card – a cure for your survey anxiety
4 min read
Do the results of the surveys are judgmental or irrelevant for your product? Do you feel that surveys are just an annoying duty?
Learn more about F4P Card which will change the way how you identify and satisfy your customers true needs.