Why is it that organizations using Agile methods such as Scrum and SAFe struggle with and suffer anxiety over dependency management, while it is largely a non-issue for organizations using the Kanban Method?
We don´t perform a specific activity to prioritize work for kanban systems. Instead we practice dynamic prioritization, selecting items of work on-the-spot, based on risk, or other desirable outcomes such as fairness, good customer service, or value.
Over the past 15 years, I have observed that managing dependencies has been a constant source of anxiety and a huge challenge for organizations adopting Agile methods. Meanwhile, dependency management has largely been a non-issue for organizations using the Kanban Method.
Understanding what stands behind Classes of Service, even in their simplest form, gives people the Archimedes’ “eureka!” moment and opens new options for further discussion about improvements.