In a low maturity market, a lack of leadership is often cited as the reason behind poor customer service, unpredictable, untrustworthy service delivery, and a lack of speed, agility, and effectiveness. However, what we see is a lack of accountability.
“To stay competitive, we need to change the way we manage our projects. This requires change in our culture. This is the change that I boost from my position. Therefore, we want to start with Kanban”.