That’s Not a Typo- The KMM Social Entropy Poster
3 min read
A Lesson on Sociology Based on Justin BieberRecently, we added a new Kanban Maturity Model poster, the Social Entropy poster.…
Accountability – the magic ingredient for business agility & resilience
3 min read
In a low maturity market, a lack of leadership is often cited as the reason behind poor customer service, unpredictable, untrustworthy service delivery, and a lack of speed, agility, and effectiveness. However, what we see is a lack of accountability.
The Value of Trust in Mitigating Highly Unlikely High Impact Events
8 min read
This article explores several examples of how an investment in building a trust relationship is an investment in catastrophic risk mitigation.